Clients

Our assignments have included working with the following clients:

Private Sector

Elmhurst Energy
Career Vision
Telent plc
Landmark Information Group
Waste and Resources Action Programme

Central Government

Foreign & Commonwealth Office
Cabinet Office
Department of Work & Pensions
Department of Health
Houses of Parliament

Local Government 

Coventry City Council 
Harlow District Council 
Leeds City Council
London Borough of Haringey
Warwickshire Police

Agencies

Becta
Forensic Science Services
Office of Government Commerce
Vehicle & Operator Services Agency
North West Development Agency

Defence

Defence Estates
HQ Land Command
Defence Logistics Organisation
Defence Equipment & Support
Defence Communications Service Agency Defence Information Infrastructure IPT

Client Testimonial

The Home Information Pack (HIP) went live in August 2007 so that everyone who puts their property on the market now needs to spend between £300 and £600 getting a HIP. One of the main sections of the HIP is an Energy Performance Certificate (EPC) which looks at various factors to do with energy efficiency in a property, i.e. insulation, heating system, amount of low energy lights and ventilation.

The Government asked for bids from companies to run accreditation schemes which monitor the Domestic Energy Assessors who will produce the EPCs. Elmhurst asked Dbi Consulting to assist them in their bid to run an accreditation scheme and the subsequent implementation. Elmhurst has excellent staff that are motivated and capable, but utilising Dbi has allowed the Elmhurst management team to focus on their key priorities.

Dbi took on the ownership of the application process and developed the application form together with the processes and procedures that are required to implement a DEA Accreditation Scheme.

The processes included:

• Application Process
• Rejection/Revocation Process
• Operational Process
• Help Desk and Incident process
• Monitoring and Escalation Process
• Complaints Process.

Dbi also drew together the information required for, and developed the Code of Conduct for the scheme.

Dbi allowed Elmhurst Energy to meet the tight deadlines required for the scheme using a combination of business analysis, process design and project management skills. We have no hesitation in recommending Dbi Consulting to other companies, the quality of the staff and the flexibility of approach have really made a difference to Elmhurst Energy.

Andrew Jackson
Accreditation & Training Manager
Elmhurst Energy
www.elmhurstenergy.co.uk